Shipping Information

Local Delivery

For delivery within United State. We use USPS , UPS , and FEDEX. The choice of logistic company is solely at out ("nanaghost Team" discretion.)

The shipping fees to for United State is 4.25 USD.

You can enjoy FREE SHIPPING FOR ORDERS OVER 25+

For ready stock items. The estimated is 2-7 working days.

No preorder items.

*NO RUSH ORDER.

Internatinal Delivery 

For international delivery, we only accept Canada right now with 5.00 USD shipping fee. Other places will be coming soon. Feel free to contact me what countries you want us to deliver.

The estimated time arrival for international delivery is 3-8 days (according to your location.) It will worth the wait!!!

**Ship during this pandemic time might be affected. Thanks for being considerate and stay safe:)

Tax/Import Duties

All taxes, levies, import duties or similar charges imposed by the country are deemed to be borne by the receiver/recipient/buyer.

The consequences caused by failure of payment of such taxes/duties are to be borne by the receiver/recipient/buyer. Seller has no responsibility to pay the duties/taxes for the customer.

If the package is not collected by customer/buyer and the package is returned to sender, the customer needs to pay the shipping fees again for second delivery attempt.

Failed Delivery

In case when the first delivery attempt was failed, the customer may need to contact local post office/courier for pickup/second delivery attempt (if available).

Failure of which may lead to return of packages to sender. The customer would have to wait for the package to be returned to the sender’s warehouse (time taken of which may range from 1 to 6 weeks).

Upon receipt of package at warehouse, the extra costs incurred/fees charged by the courier for rearranging the package for shipment shall be borne by the customer.

The package would only be re-shipped once the payment of the extra costs is completed successfully.

STRICTLY NO REFUND OR CANCELLATION OF ORDER IN THIS CASE

So please pay attention to the status of your package, it is recommended to download third party tracking applications and get notifications for every movement of the package To avoid failure of delivery/pickup.